Shipping Policy

Where we deliver

We currently ship within the United States (including many APO/FPO addresses when carrier-eligible). International delivery isn’t available yet.

Processing rhythm

Orders typically leave our facility within 2–3 business days (Mon–Fri, excluding holidays). Orders confirmed by 12:00 PM Eastern Time usually begin processing the same day.

Estimated time in transit (after dispatch)

• Standard: around 5–8 business days

• Expedited: around 4–7 business days
  These windows are estimates; weather, peak seasons, and carrier capacity can add time.

Rates & promos

All available methods and costs are shown at checkout. From time to time we offer free-shipping promotions details appear on product or cart pages.

Tracking & split shipments

Tracking is emailed when your label is created; the first carrier scan can take up to 48 hours to display. Multi-item orders may ship separately—each box will have its own tracking number.

Address issues & returns to sender

Please verify your shipping address before checkout. If a parcel returns as undeliverable or due to an address error, we’ll assist with reshipment and may charge a re-delivery fee.

Damage or loss in transit

If your order arrives damaged or appears lost contact support@mattsedrive.shop within 7 days of the marked (or expected) delivery date. Include your order number, a brief description, and photos (if damaged) so we can act quickly with the carrier.

Shipping help: (219) 221-8804 • support@mattsedrive.shop